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Customer Service Representative


Takara Bio Europe is a customer-oriented organization offering innovative products for the life science research market all over Europe. Based in Saint-Germain-en-Laye, west of Paris, we offer a unique environment with pleasant surroundings and an international, dynamic team dedicated to serving our customers needs.

As a part of our international customer relations team you will be practicing your language skills daily by interacting with our European customers. You will be working closely with marketing, sales and technical support teams to create a customer friendly environment. We expect that you are responsible, service-minded and dedicated to provide high quality service to our customers.

Job description:

  • Supporting our customers with their queries
  • Processing orders
  • Generating leads for our sales team
  • Managing of price lists
  • Maintaining customer interaction history in our Customer Relationship Management software
  • Provide back-up to the logistics department
  • Other administrative duties as assigned

Qualifications:

  • Fluent in German and English, French an advantage
  • Knowledge of common Microsoft programs and ability to quickly learn to master our order processing and CRM tool
  • Good telephone skills
  • Organizational skills, high degree of work responsibility and ability to get things done
  • Flexible and service-minded approach towards internal and external customers
  • Experience in logistics and import- export documentation will be useful

Please submit your CV as an attachment to the following address job@clontech-europe.com. Please include a cover letter summarizing your professional experience and educational background.

We are looking forward to receiving your application.

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Clontech in Europe - Last update : March 18, 2009